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1

Open your recording

Find the recording by its filename in your firm’s list, then open it.
2

Open the available results

When a result is ready, select its Open button. You may see a transcript before the documents are ready.
3

Check your draft

Review the content against the recording before using it in a matter or sending it to a client.

What can I open?

Your draft documents

The file note and any client letter you requested. Select Open documents or Open document beside an individual result.

What was said

Open raw transcript shows the recorded speech as text. Open clean transcript shows a tidied version.
Results currently open in a plain-text format, not as a Word document. If the result is difficult to read, ask your firm administrator for help.

Check these before you use the draft

Review names and speakers, dates and amounts, and advice and next steps against the recording.

A quick review before you use or send a draft.

Speaker labels tell voices apart; check who is actually speaking.

Still waiting?

Queued or preparing

Your recording is waiting or being worked on. Return to the same recording to check it.

Ready

Your results are available. Open them and review the draft.

Needs attention

Something stopped. Open the recording to see the message, then follow the help guide.